Privacy Policy    Updated -23 Sep 2024
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Welcome to Vibestar, a premier platform dedicated to fostering a vibrant community of skilled individuals and enthusiasts eager to learn, share, and grow together. At Vibestar Technologies Inc., along with our subsidiaries and affiliates ("Vibestar", "we", "us", or "our"), we prioritize the privacy of our users ("user", "you") and are committed to protecting your personal data with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when you visit our websites, use the Vibestar mobile application, and engage with our services ("the Services"). By accessing and using the Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We may update this Privacy Policy from time to time to reflect changes to our information practices. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Services signifies your acceptance of our Privacy Policy and any updates. This Privacy Policy is integrated into our Terms of Use and governs your use of the Services.

1. Information Collection and Use
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Personal Data You Provide to Us At Vibestar, we value your trust and are dedicated to protecting your privacy. 'Personal Data' encompasses information that distinctly identifies you or could be used to identify you when combined with other information. This includes, but is not limited to, your name, email address, profile picture, phone number, bio, preferences, interests, and geographic location. We ensure that all Personal Data you provide is accurate, complete, and up-to-date. You are encouraged to inform us of any changes to your Personal Data.

A. 'User-Generated Content' refers to the diverse array of content you may create and share on Vibestar, including posts, comments, images, and videos, alongside the associated metadata that provides context, such as the creation date, location, and the identity of the creator.

B. 'Communication Data' includes details from the interactions you have through our Platform’s messaging features, covering the content of messages, the participants, and the timing of these communications. It's important to understand that messages shared on the platform may be accessible to other users, and we advise discretion in your communications.

C. 'AI Features' utilize data from your interactions to tailor content and enhance your experience on Vibestar. This might include personalizing responses or content based on your preferences and activity.

D. For analytical and research purposes, certain data, including chats, may be retained on our servers beyond the automatic deletion period specified for user content.

Correspondence Data includes information from communications you initiate with us, for instance, when you reach out for support or we contact you for feedback.

Information We Automatically Collect

As you navigate and interact with Vibestar, we automatically gather information related to your device and usage. This data helps us secure and optimize our Platform, providing a better user experience for you.

Collected data may include:-

A. Usage Data: Insights into how you engage with our Services, such as the features you use, the content you view, and your interaction patterns.

‍B. Log Data: Technical logs that detail your activity on the Platform, including browser types, operating systems, and device information.

‍C. Device Data: Specifics about the device you use to access Vibestar, such as IP address, hardware model, and operating system.

D. Location Data: Geographic information derived from your device, which helps us offer localized content and services. You have the option to disable location tracking through your device settings.

E. Cookies and Tracking Technologies: Vibestar uses cookies and similar technologies to enhance your experience, understand usage patterns, and support our advertising efforts.

F. Security
‍We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


How We Use the Personal Data We Collect About You

At Vibestar, the information we collect is utilized in a multitude of ways, aiming to enhance, secure, and personalize your experience on our platform. We are dedicated to using this data responsibly, to not only improve our services but also to keep you informed and engaged with what we have to offer. The purposes for which we use your data include:-

A. Account and Profile Management: To create and manage your Vibestar account, ensuring seamless access to our services and features.
B. Content Personalization: We aim to tailor your experience, presenting content, classes, and recommendations that align with your interests and past activities on our platform.
C. Service Delivery: To enable your participation in the content we offer, from courses and workshops to live events, and facilitate meaningful interactions within our community. This includes managing subscriptions, processing payments, and providing customer support.
D. Engagement and Analytics: We analyze user engagement and watch times to not only compensate our content creators fairly but also to gather insights that help us refine and evolve our offerings.
E. Security Measures: To protect the integrity of your account and our platform as a whole, including fraud prevention and ensuring compliance with our terms of service.
F. Legal Obligations: Complying with legal requirements and responding to lawful requests from government or law enforcement agencies.
‍G. Communication: Keeping you informed about new features, offerings, and opportunities on Vibestar, and addressing any queries or feedback you may have.
H. Community Interaction: Facilitating a vibrant community by enabling interactions between users, and between users and content creators. This includes sharing certain user data with content creators to enhance the learning experience.

Disclosing Your Personal Data
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A. With Affiliates and Subsidiaries: To streamline our services and enhance our offerings, we may share your information within our corporate family.
B. With Your Consent: Where you have given us consent, we share your information for the specific purposes agreed upon, like integrating with third-party applications or services.
‍C. For Educational Experience: We share information with our content creators to foster a dynamic learning environment, tailored to your interests and engagement levels on the platform.
‍D. Service Providers: We collaborate with third-party service providers who assist us in various aspects of our operations, from payment processing and analytics to marketing and customer support. These providers are bound by confidentiality obligations and are only given access to the data necessary to perform their specified functions.
E. Other Third Parties: At your direction or to fulfill services you have requested, we may share your data with additional parties, such as when you engage with social media services through Vibestar or participate in third-party promotions.
G. Promotional Offers: We might share your data with partners with whom we run joint promotions or programs, always ensuring that such sharing is clear to you and with entities that respect privacy.
‍H. Aggregate/Anonymous Data: We may share aggregated or anonymized data that cannot directly identify you, for reporting or analysis purposes.
‍I. Protection of Vibestar and Others: We reserve the right to share your information to comply with the law, protect our interests, or ensure the security of our users and services.
J. Business Transfers: In the event of a business transition, such as a merger or acquisition, your personal information may be transferred, always under the condition that the new entity adheres to privacy commitments consistent with this policy.
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For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to E-Mail, Mobile Number, Name, Password, External storage, Camera, Location. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app
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‍Google Play Services
Google Analytics for Firebase
Firebase Crashlytics

‍By engaging with Vibestar, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy. Our commitment to your privacy is paramount, and we strive to use your information responsibly and with respect to your preferences.

Data retention and deletion

At Vibestar, we are committed to ensuring that your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Personal Information: We retain personal information such as your name, email address, and contact details for as long as your account is active or as needed to provide you with our services. If you choose to deactivate or delete your account, we will retain your personal information for a period of 2 months to comply with legal obligations, resolve disputes, and enforce our agreements.

User-Generated Content: Content you create and share within Vibestar, including posts, comments, images, audio, and video, will be stored for as long as your account remains active. Upon account deletion, your user-generated content will be permanently removed from our active databases within 48 Hours. However, certain data may remain in our backup systems for a limited period to ensure data integrity and security.

Transactional Data: Information related to purchases, such as transaction history and payment details, will be retained for 18 months to comply with financial regulations and for auditing purposes.

Communication Data: Records of your interactions with our support team and any correspondence will be kept for 2 months to improve our services and address any future inquiries or issues.

Automated Logs and Analytics: We may retain log files and analytics data for 2 months to monitor app performance, enhance user experience, and conduct security assessments.

You have the right to request the deletion of your personal data at any time. To initiate a data deletion request, please contact us at info@myvibestar.com. Upon receiving your request, we will:

1. Verify Your Identity: Ensure that the request is legitimate to protect your privacy.

2. Process the Deletion: Remove your personal data from our active systems within 48 Hours, excluding any information that must be retained to comply with legal obligations or for legitimate business purposes.

3. Confirm Deletion: Provide you with a confirmation once your data has been successfully deleted.

Please note that while we strive to delete your data promptly, certain information may remain in archival storage or backups for a limited time to safeguard against data loss and ensure the continuity of our services. Rest assured, this data is protected with the same level of security as active data and will be deleted permanently once it is no longer necessary.

Encryption and Security

At Vibestar, the security of your personal data is our top priority. We employ industry-leading encryption standards to protect your information from unauthorized access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is secured using Transport Layer Security (TLS), ensuring that your data remains confidential and integral during transmission.

In addition to securing data in transit, we utilize Advanced Encryption Standard (AES-256) to encrypt data at rest within our databases. This includes sensitive information such as your personal details, user-generated content, and transactional data. Our encryption protocols meet or exceed the standards set by international organizations, ensuring that your data is protected to the highest degree possible.

To further enhance our security measures, Vibestar leverages Supabase, a backend service that provides highly encrypted and secure data storage solutions. Supabase employs end-to-end encryption, ensuring that all data, whether in transit or at rest, is protected by robust encryption standards. This partnership with Supabase allows us to offer a secure and reliable platform where your data is not only encrypted but also managed within a highly secure environment that adheres to strict data protection regulations.

Access to your data is strictly controlled and monitored, with only authorized personnel granted access under secure conditions. We regularly review and update our security practices to adapt to new threats and vulnerabilities, ensuring that our platform remains a safe environment for all users.

By integrating these robust encryption and security measures, along with the advanced capabilities of Supabase, Vibestar is committed to safeguarding your privacy and maintaining the confidentiality and integrity of your personal data, providing you with peace of mind while using our services.
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Transfer to other Countries

In the interconnected world we operate in, Vibestar extends its services globally, involving the sharing of personal data across borders to work efficiently with our subsidiaries, partners, and third-party service providers. This global operation necessitates the processing of your data in countries that might not offer the same level of data protection as your home country or the European Union. Such differences could imply variations in your rights concerning your personal data.

To safeguard your privacy and ensure your data receives equivalent protection outside of your home jurisdiction:

A. Compliance with Laws: We implement robust mechanisms, including data transfer agreements and reliance on international data transfer frameworks, to ensure that any cross-border data transfer adheres to the laws of your country and maintains compliance with applicable data protection regulations.
B. Data Protection Measures: Our commitment extends to ensuring that your personal data enjoys similar safeguards abroad as it does within the EU or your local jurisdiction. This includes employing technical and organizational measures to protect your data from unauthorized access, use, or disclosure.

By engaging with Vibestar's Services, you acknowledge and consent to the processing, transfer, storage, and management of your information in the United States and other countries where we operate. We are dedicated to managing these transfers with a high degree of care and in line with our commitment to protect your privacy, regardless of geographical boundaries.


Use of Cookies and Other Tracking Technologies

At Vibestar, we employ cookies and similar tracking technologies, including web beacons and session replay tools, to enhance your browsing experience, analyze how our Services are used, and offer targeted advertising. These technologies help us better understand your preferences, making your future interactions with our platform more personalized and efficient.Cookies are small data files stored on your device that allow us to:

A. Recognize your device and remember your preferences.
B. Understand your interaction with our Services and improve your user experience.
C. Deliver content and ads that match your interests.
D. Conduct analytics to optimize our Services.
E. Support secure and efficient operation of our platform.

We continually adapt to new technologies to improve our service. You have control over the use of cookies and can configure your browser to alert you about cookie activities, or you can choose to block them. However, restricting cookies might affect your ability to use certain features of our Services. For detailed instructions on managing cookie preferences, please refer to your browser’s help section.


Children's Privacy and Information

At Vibestar, safeguarding the privacy of younger audiences is a cornerstone of our values. Our Services are specifically not targeted towards children under the age of 13. Furthermore, we strictly avoid collecting or soliciting personal information from:

A. Children under the age of 13 years;
B. Individuals in regions where the processing of their personal data is prohibited by law;
C. orIndividuals requiring parental consent for their personal data to be processed according to regional laws.

We urge children under the age of 13 to abstain from accessing our Services and from providing any personal information. Should Vibestar introduce any child-focused services in the future, these will be clearly marked and governed by a privacy policy that meticulously outlines our data handling practices for children.

Moreover, Vibestar does not knowingly process personal information from EU residents under the age of 16 without parental consent. If it comes to our attention that such information has been collected, we commit to deleting it promptly from our database.

Additionally, we emphasize that children under the age of 18 should not make any financial decisions or engage in transactions on our app without the guidance and supervision of a parent or guardian. This policy is in place to ensure the financial safety and well-being of our younger users.

Vibestar also adheres to specific age restrictions and legal requirements relevant to various jurisdictions to ensure comprehensive protection for children.

Parents or guardians who discover that their child, under the specified age limits, has submitted personal information to us without consent are encouraged to contact us. Upon confirmation, we will undertake the necessary steps to remove such information from our records, which may involve deactivating any associated Vibestar account.

Our commitment to creating a secure and respectful digital environment extends to users of all ages, with a particular focus on protecting the interests and privacy of our younger audience.


Contact us
If you have questions or comments about this Privacy Policy, please contact us at info@myvibestar.com

Name of the App
Vibestar

Registered Company Name
FACELIFT CONSTRUCTIONS PRIVATE LIMITED
H. No. 2758/A, new tagore nagar
Ludhiana, Punjab
India
141001  

Email
info@myvibestar.com

Website
myvibestar.com

Contact Page
https://myvibestar.com/contact